Inditex FY21 revenues grow 36% to €27.7bn


  • Income from online gross sales reached €7.5 billion, accounting for 25.5% of total gross sales, reinforcing the company as a global leader in ecommerce.
  • Inditex’s executive chairman Pablo Isla stated “after two years of the pandemic, this example of outcomes demonstrates the improbable capacity to adapt to any conditions which characterises the americans that work right here, borne from their dedication and talent”.
  • The community’s CEO, Óscar García Maceiras, singled out “the management demonstrated by the company in regard to its digital transformation all these years locations us in an unrivalled design to present a foremost level of engagement with our quality and sustainable fashions”.
  • Income topped that of 2019 by 3% in local currencies (-2% on a get earnings foundation).
  • Catch earnings amounted to €3.24 billion, marking year-on-year roar of 193%.
  • Inditex’s get cash stood at a list €9.3 billion at year-discontinuance, having increased by 24% all the design by the year.
  • The company outperformed its sustainability targets for 2021, namely for utilizing renewable energy – accounting for 91% of total consumption – and extra sustainable raw gives, with Be a part of Life merchandise accounting for 47% of the total, 7 percentage formulation earlier than aim.
  • Inditex opened 226 stores in 40 markets all the design by the year.
  • In 2021 Inditex manufacturers had 146 million active apps and 228 million social media followers, while 6.2 billion americans visited its online platforms.
  • The Board of Directors will expect the company’s shareholders to approve a dividend of €0.93 per piece, roar of 33% from 2020, made up of an standard dividend of €0.63 per piece and an unparalleled dividend of €0.30 per piece. The Board has furthermore agreed on an unparalleled dividend of €0.40 per piece for 2022, payable in 2023.
  • Retailer and online gross sales between 1 February and 13 March 2022 had been up 33% when compared with the identical interval of 2021 and up 21% from the list pre-Covid stages of 2019. On this period, gross sales within the Russian Federation and Ukraine represented approximately 5 percentage formulation of gross sales roar.

2021: A extremely adaptable industry mannequin

Inditex reported earnings of €27.72 billion in fiscal 2021 (1 February 2021 to 31 January 2022), up 35.8% year on year. In local currencies, earnings became 3% above that of 2019 (get earnings became 2% lower). Catch earnings increased by 193% to €3.24 billion.

Inditex’s executive chairman, Pablo Isla, stated that, “after two years of pandemic, this example of outcomes demonstrates the improbable capacity to adapt to any conditions that characterises the total americans that work right here, borne from their dedication and talent”.

The community’s CEO, Óscar García Maceiras, singled out “the management demonstrated by the company on the digital transformation entrance in most fresh years, this locations us in an unrivalled design to present a foremost level of engagement with our quality and sustainable vogue”.

The efficiency by 2021, which became accrued fashioned by the Covid-19 pandemic, highlighted the reactiveness of the industry mannequin. Within the first quarter, to illustrate, store buying and selling hours had been 24% below capacity as a result of health restrictions, measures that needed to be reintroduced all the design by the last quarter, as a result of the emergence and immediate transmission in mid December of the Omicron variant. Nonetheless, once the pandemic retreated, gross sales rebounded strongly and the Community reported list stages of earnings in both the 2d and third quarters. Significantly, earnings from online gross sales amounted to €7.5 billion, up 14% from a year earlier following solid roar of 77% in 2020. On-line gross sales now myth for 25.5% of total Community gross sales and it is far expected to reach 30% of total gross sales in 2024. These figures execrable the company alongside the enviornment’s largest ecommerce gamers.

The built-in stock management machine (SINT) is fully operational all around the total manufacturers. In 2021, the Community positioned €1.19 billion price of orders online from internal stores. The built-in platform is now working solely over the Community’s proprietary working machine, Inditex Start Platform (IOP).

The Community posted a sturdy unfriendly margin of 57.1%, up 123 foundation formulation from 2020, marking the top level in six years. EBITDA amounted to €7.18 billion and EBIT came in at €4.28 billion, yearon- year roar of 57.8% and 184.2%, respectively.

The Community continued to generate solid cash scramble alongside with the walk, which became up 24% with a get cash design to €9.36 billion, a list high.

Inditex’s total tax contribution amounted to €6.09 billion, of which €2.42 billion became speak taxes and €3.67 billion of taxes serene. In Spain, the community’s contribution totalled €1.5 billion, €780 million of speak taxes and €721 million of taxes serene.

The Community’s employment commitments had been on point out this year. Inditex had 165,042 staff at 31 January 2022, up from 144,116 a year earlier, thanks to gradual normalisation of buying and selling hours, albeit accrued influenced by the pandemic. 81% of these jobs had been permanent, and 76% had been held by females. There shouldn’t be this form of thing as a gender pay gap at Inditex (a small 0.3% in favour of its female staff).

The Board of Directors will expect the company’s shareholders to approve a dividend of €0.93 per piece, roar of 33% from 2020, made up of a identical outdated dividend of €0.63 per piece and an unparalleled dividend of €0.30 per piece. That dividend could maybe be structured into two equal funds: €0.465 payable on 2 May well also 2022 and the diversified €0.465, on 2 November 2022.

To boot, the Board has agreed to pay an unparalleled dividend of €0.40 per piece for 2022, which is ready to be added to the usual dividend to be paid out over the route of 2023.

On the subject of the beginning of FY2022, on 24 February a battle started in Ukraine. The company launched that its precedence became the safety of its crew and closed all stores within the country. On 5 March 2022 the Community furthermore launched that it became immediate pausing its say in Russia as a result of the inability to guarantee operations.

Retailer and online gross sales between 1 February and 13 March 2022 had been up 33% when compared with the identical interval of 2021 and up 21% from the list pre-Covid stages of 2019. On this period, gross sales in stores and online within the Russian Federation and Ukraine represented approximately 5 percentage formulation of gross sales roar.

The year, quarter by quarter

The first quarter of the year became marked by ongoing health restrictions, with 24% of buying and selling hours unavailable. Nonetheless, store productivity became sturdy and online gross sales registered solid roar.

Within the 2d and third quarters, as identical outdated industry operations resumed, the Community reported list earnings, earnings earlier than tax and get earnings figures, regardless of an 11% reduction in stores working, highlighting the effectiveness of the store optimisation notion.

That momentum continued into the launch of the fourth quarter, till the Omicron variant took retain in mid-December, which, as shown within the accompanying chart, weighed on gross sales following the reintroduction of restrictions in most markets and lockdowns in Austria, Netherlands, Germany, Japan, China and the Philippines. Stores gross sales had been inevitably affected all the design by that interval of immediate transmission. The affect on the fourth quarter is estimated at spherical €400 million (€210m by methodology of unfriendly earnings and €190m of working prices).

Because the Omicron variant began to wane, gross sales momentum resumed. On February 24, a battle started in Ukraine. The Community launched that its precedence became the safety of its crew and closed its stores within the country. On 5 March 2022, the Community launched it became immediate pausing its operations in its stores and online within the Russian Federation as a result of the actual fact it could maybe’t guarantee the continuity of operations within the market.

At unique, store and online gross sales between 1 February and 13 March 2022 are monitoring 33% increased yearon-year, which is 21% above the pre-Covid highs of 2019. On this period, gross sales in store and online within the Russian Federation and Ukraine represented approximately 5 percentage formulation of gross sales roar.

Transformation of the digital platform

Throughout the year, the Community continued to put money into roar, namely in its digitalisation approach and the integration of its store and online gross sales platforms, which continues to pressure solid outcomes. The Community is continuing to make its €2.7 billion capex notion for 2020-2022, accelerating its transformation and boosting online gross sales to over a quarter of the total. Since 2012, when it embarked on its digital transformation, the Community has invested over €13 billion.

As fragment of that pressure, the loads of manufacturers continued to magnify their online gross sales reach. Zara launched online gross sales in Ecuador, Aruba and the Dominican Republic; Pull&Endure began to sell online in Morocco, Egypt and Tunisia; Massimo Dutti’s online platform went dwell in Serbia, Macedonia, Bosnia, Indonesia, Singapore, Israel, Thailand and India; Bershka added online gross sales in Israel, Colombia, Kuwait, Morocco and Egypt; Stradivarius did the identical within the United Arab Emirates, Egypt and Indonesia; while Zara Home entered Tunisia, Algeria, Indonesia, Thailand, Kazakhstan, Cyprus and Peru, to boot to integrating with www. zara.com in Mexico, France and the US, amongst diversified markets; www.oysho.com prolonged its reach to Serbia, Jordan, Lebanon, Singapore and Thailand.

Inditex ended the year with 6,477 stores internationally’s most basic cities, browsing streets and browsing centres. Throughout 2021 the Community continued to originate unique stores and magnify existing branches in quality high profile areas. In total, it opened 226 stores geared up with the most up-to-date integration technology, and the total gross sales community now complies with the Community’s eco-atmosphere pleasant store requirements

Zara furthermore continued to roll out its automatic online instruct have shut-up formulation in have shut areas, permitting clients to have their purchases in appropriate a pair of seconds by simply scanning a QR code. At unique, 61 Zara stores have automatic have shut-up formulation.

In parallel, the manufacturers’ various online channels continued to set apart their following, with over 6.2 billion visits to the manufacturers’ apps and internet sites in 2021, annual roar of 13%, 146 million active apps and 228 million social media followers.

Paris, London, Barcelona, Milan, Cape Town and Nashville are appropriate a pair of of the cities by which Zara opened or reopened expanded and refurbished flagship stores over the route of the year. The Paris La Défense store epitomises the Community’s strategy of opening better, extra high-tech stores, such because the flagship store in Madrid’s Plaza de España as a result of originate on 8 April. Zara furthermore has high-profile openings within the pipeline in Qatar, Tokyo Ginza (Japan) and Porto (Portugal), amongst diversified locations.

The Community’s diversified manufacturers had been furthermore active opening unique stores and rising and overhauling existing ones in 2021. Pull&Endure particularly opened unique stores in St. James Quarter in Edinburgh (UK), Florence (Italy), Mall of the Netherlands in Leidchendam (Netherlands) and Esmirna (Turkey). Massimo Dutti opened main stores in Hwaseong (South Korea), Seville (Spain) and Cancun (Mexico), amongst diversified cities, while Bershka became home to at least one among the wonderful openings of the year, on Madrid’s calle Preciados (Spain), to boot to adding to its store footprint in Paris, Rome, Cairo and Marseilles in 2021.

Stradivarius became in particular active, opening establishments in Rethymno (Greece), Rotterdam (Netherlands), Sharjah-Al Zahia (United Arab Emirates), Seville (Spain) and Edinburgh (UK).

Oysho prolonged and fully refurbished stores in Coruña and Barcelona (Spain), Puebla (Mexico), Doha and Beijing (China).

Lastly, Zara Home refurbished its flagship store in Coruña (Spain), where it unveiled the emblem’s unique image, to boot opening unique stores in Dusseldorf (Germany), Paris La Défense (France), Brussels (Belgium) and Bratislava (Slovakia).

Digital becoming rooms

Digital becoming rooms, store mode, Store&Spin, e-establish… these are appropriate a pair of of the many browsing capabilities enabled by the corpulent deployment and ongoing pattern of the Inditex Start Platform (IOP), a proprietary and outlandish working machine that gives a comprehensive suite of microservices for the management of every link within the industry.

One of one of the foremost consuming examples of the capabilities enabled by that built-in journey are the virtual shoes becoming rooms configured, for now, at Massimo Dutti and Zara Athleticz. From their mobile handsets, purchasers can test, virtually, whether the selected article most consuming suits their desires thanks to 3D visualisation technology.

Investments in logistics capabilities and headquarters

The continuing effort to invest within the company’s roar is furthermore translating into the enlargement and upgrade of the amenities housed on the Community’s head locations of work in Arteixo (Spain) and capacity additions on the centralised distribution machine.

In 2022 Inditex will invest €80 million to compose bigger capacity by 20% on the Plataforma Europa, located in Zaragoza (Spain), which distributes Zara clothing globally. Particularly, the Community plans to set apart a novel auxiliary warehouse for a silo, an auxiliary service constructing, a crew canteen and a truck parking design, in conjunction with walkways connecting the unique and existing buildings. The capacity compose bigger planned at Zaragoza will compose bigger the centre’s crew to spherical 2,000, an compose bigger in its common headcount of spherical 250 americans.

In other locations, there are plans for a novel 170,000m2 constructing that can home the Zara gross sales and kind groups within Inditex’s advanced in Arteixo. The unique constructing will entail an investment of €238 million. The work started in January and is expected to have spherical two years to full.

The unique 5-storey constructing will extend the visual identity of the adjoining locations of work, which accommodate the www.zara.com. operations. The constructing could maybe be predominantly white and characteristic gargantuan horizontal windows with protruding eaves to present safety from the sun while flooding the interiors, which is ready to hover unfettered up to 4.7 metres big, with natural light. A structural trellis will generate mountainous originate areas that can extra facilitate the dynamic work flows between the loads of departments.

The plans, designed by Batlleiroig, the architecture company which became in payment for the most up-to-date enlargement of the Community’s amenities in Arteixo and a number of alternative of the manufacturers’ head locations of work, is in preserving with an comely and structured model of versatile work areas that lend themselves to an adaptable reconfiguration.

The proportions and dimensions of this mountainous constructing give it a ‘shape coefficient’ which, alongside with its extremely insulated façades and roofing, will rationalise its energy consumption and facilitate energy selfsufficiency, thanks to energy off-taken from three unique wind generators located within the Coruña’s Outer Port.

The constructing will furthermore uphold the top requirements of sustainability. Digitalisation all the design by the form segment will enable constructing in preserving with industrialised formulation. That industrialisation, coupled with intensive say of recycled gives, will reduce again the works’ carbon footprint and extinguish technology. The unique constructing will meet the stringent requirements of the US Inexperienced Constructing Council (USGBC), the benchmark in sustainable constructing, and can are trying to prevent that organisation’s top certification, LEED Platinum,

The sustainability dedication

The Community has continued to urge its sustainability efforts. On the product entrance, Inditex topped its aim for this year by seven percentage formulation, with 47% of the merchandise positioned on sale carrying the Be a part of Life label which distinguishes these made utilizing extra sustainable gives and/or processes.

This effort, which considers the total product life cycle, delivered roar of 125% in utilizing extra sustainable cotton and of 179% in extra sustainably sourced polyester, mainly recycled polyester but furthermore some made utilizing innovative carbon purchase technology. In tandem, the company brought its aim for utilizing extra sustainable cotton forward to 2023.

On the energy entrance, the Community continues to glimpse unique sources of renewable energy, which accounted for 91% of total consumption in 2021 (appropriate above the aim of 90%), striking the company on aim to utilize handiest renewable energy in its maintain operations in 2022.

Inditex’s solid dedication to sustainability materialises in speak and measurable targets. Final year, Pablo Isla, Inditex’s executive chairman, launched the Community became bringing targeted provide of its get zero emission aim forward by a decade to 2040. The Community has furthermore embraced speak sciencebased targets (SBTs) and reiterated its dedication to utilizing extra sustainable raw gives (cotton, linen, viscose) handiest by 2025.

Within the period in-between, the Community continued to work on all of its community investment initiatives, that are mainly articulated spherical education, social wellbeing and humanitarian help programmes. In 2021, the 725 initiatives supported, in collaboration with 427 specialist charitable organisations, benefitted extra than 2,2 million americans and got over €63 million of funding,

Product, journey and dialog innovation

‘There shouldn’t be this form of thing as a class, handiest beauties’ became the calling card mature to introduce Zara Beauty, one among the unique strains launched by the emblem in 2021. The unique top-quality make-up differ, launched last spring, created in collaboration with British compose-up artist Diane Kendal, capabilities an intensive shade palette and refillable packaging.

For its spring and autumn collections, Zara became once extra to its relied on collaborators, Steven Meisel and Fabien Baron, for its photography and video shoots. That alliance, which highlights the harmony that exists between Zara and two of the wonderful names in vogue imaging, became complemented by the tribute paid by the emblem to a global tale in vogue photography, the deceased Peter Lindbergh, by a diversified series called Tribute: a clothing differ that contains some of the lengthy-lasting images taken over the year by the German artist of sizable models equivalent to Kate Moss, Amber Valletta, Linda Evangelista, Helena Christensen and Lyonne Koester.

In 2021, Zara furthermore unveiled Athleticz, a novel series of sports clothing designed for athletes from all disciplines, and Zara Origins, an enlargement designed to serve purchasers set apart a up to the moment cloth wardrobe of timeless staples. In direction of the discontinuance of the year, the label launched tablet collections with vogue manufacturers in conjunction with KASSL Editions of the Netherlands and Ader Error of South Korea, the latter in conjunction with pattern of an extension into the virtual world by the ZEPETO app, marking Zara’s first foray into the metaverse.

Zara continues to innovate in instruct to integrate sustainability requirements into its merchandise and processes below its Be a part of Life label. By its collaborative platform designed to spark analysis into unique and extra sustainable applied sciences and gives, the Sustainability Innovation Hub, Zara, alongside with launch-up, Lanzatech, launched a series of apparel made of cloth derived from the purchase of carbon emissions.

Pull&Endure notorious its 30th anniversary below the slogan ‘30 Years Young’, which it mature to embody its homage to childhood, creativity, passion and originality, values that are fragment of the emblem’s DNA and have accompanied a total technology. That philosophy became transmitted to customers by methodology of a delighted and colourful graphic kind, on limited edition packaging and within its store windows in every single keep the enviornment.

The label’s dedication to denim became bolstered by (Un)Catalogued, a limited-edition tablet series comprising a combination of iconic denim garments. Pull&Endure furthermore offered 19.91 Colors, a novel class by which purchasers can discover the season’s key objects organised spherical a single premise: shade.

Collaborations remained basic to the emblem, some linked with the enviornment of sport (NFL and Starter), others with leisure (Residence Jam: A Fresh Legacy), while others strived to bring art to a youthful public (The Andy Warhol Foundation).

Pull&Endure furthermore explored unique digital innovation codecs with Pacific Sport, a game on the Spark AR platform developed alongside with Facebook Inventive Store and inspired by the series targeted on the emblem’s youngest purchasers.

Fresh channels grew to change into extra basic, to illustrate, Twitch, a platform that hosted dwell streams backed by Pull&Endure, in conjunction with ‘La Noche del Ropas’, alongside one among the most favorite Gen Z dispute material creators: ByCalitos. Lastly, the emblem stepped up its dedication to circularity with ‘Ecodesign and Circularity’, a series made within the community from diversified garments that furthermore carry the Be a part of Life label.

Hanging natural landscapes such because the Hamptons within the US or the Cote d’Azur in France offered the preferrred backdrop from Massimo Dutti’s Restricted Model collections which stand out for their sparkling materials and, with a up to the moment and forefront general thread, offer premium quality designs of marked delicacy and ease

Massimo Dutti furthermore launched Physique Care, a line made of solely selected substances.

At the height of the summer season season, the emblem launched its sustainable swimwear series made of recycled plastic.

And within the frigid climate, Massimo Dutti brought us to the center of womenswear with its début lingerie series. The consequence became a series that celebrates moments of tranquillity and wellbeing and strives to transmit emotions by methodology of its materials, cuts and shade differ.

Bershka continued to collaborate with outstanding figures from the enviornment of music, in conjunction with Unsuitable Gyal, Paloma Mami, French rapper Hatik and, most just at present, C. Tangana, one among this day’s preferred urban artists. It furthermore labored no longer easy to affiliate with manufacturers of importance to its aim viewers. Factual examples encompass the tablet NBA series, associations with the enviornment of anime – Naruto, Evangelion and Sakura – and, all the design by the realm of gaming, the abnormal League of Legends series.

Bershka’s dedication to sustainability stays evident within the Hack Denim project, which offered a Be a part of Life series designed in collaboration with the Organic Cotton Accelerator, and Denim lab, thanks to which purchasers can personalise their denims as fragment of a collaboration with Jeanología.

Stradivarius made inroads with its Stradivarius Meets Art work project articulated all around the premise that art deserves to be shared. With this unique birth, the emblem has emerged as a global window for emerging artists all all around the enviornment, offering its online platforms to showcase their talent. A meticulously selected coterie of artists from extra than one disciplines participated within the two editions already held.

Varius became one more cornerstone last year. The selling campaign, which featured a number of females, notorious self-fancy below the hashtag #LOVEALLYOURVARIUS, a high-doable message the emblem plans to revisit. Stradivarius furthermore launched unique product strains, in conjunction with Sport, a sports clothing series and Pets Collection, an enlargement of accessories for pets.

To broadcast all these initiatives, Stradivarius relied on global ambassadors equivalent to Beatrice Vendramin (Italy), Michelle Salas (Mexico), Julia Wieniawa (Poland), Sasha Spilberg and Dasha Kozlovskaya (Russia), Maya Bursali (France), Juultje Tieleman (Netherlands) and Cuban artist Rachel Valdés who curated the Stradivarius Meets Art work project.

Oysho stays dedicated to innovation, especially with appreciate to its sports clothing collections’ technical efficiency. With the beginning of collections equivalent to Silky Feeling, Comfortlux, Compressive, Light Touch and Oysho Prepare Together, the first tablet sports clothing series for men, the emblem renewed its dedication to sports clothing and specialist technical strains for diversified disciplines.

In parallel, for its Working Leisure series, inspired by the athleisure motion, Oysho mixed sports clothing traits and technical clothing and materials with an urban detect.

The logo expanded its Oysho Prepare With Us say programme, that contains global yoga instructors and diversified athletes who present classes by www.oysho.com and YouTube.

It sponsored charity runs: the Girls’s Accelerate and the Formentera Half Marathon in Spain and the Recede for Medication internationally. And it grew to change into the legitimate sponsor of the San Silvestre Vallecana flee in Madrid (Spain). Likewise, Oysho stays strongly dedicated to embedding sustainability values into its collections, featured by the Be a part of Life label.

The collaboration with KASSL Editions, a collective of designers of functional, sturdy and genderless clothing which curated a series of clothing and home merchandise for Zara and Zara Home, became one among the highlights of the year.

Zara Home furthermore expanded and renewed its product classes with launches equivalent to Bakery Young americans and the Pastry Collection, baking utensil collections (the latter designed by French pastry chef Cédric Grolet); Pet and Tools collections; a vinyl list series and merchandise for atmosphere up a home cinema; and a collaboration with Fujifilm, in conjunction with cameras and the total accessories wished by photography aficionados and beginners alike.

Staying with the enviornment of imagery, within the 2d half of the year Zara Home ran a extremely cinematic marketing campaign that contains actress and vogue icon Chloë Sevigny, who became directed by Fabien Baron to compose a transient characteristic called The Final Line.

Likewise, ethical to the Community’s sustainability commitments, Zara Home increased the amount of merchandise offered below the Be a part of Life label: unique furniture collections made of recycled wood, the first series of Be a part of Life home fragrances, baskets made of recycled plastic and a gargantuan differ of ceramic kitchenware made utilizing renewable energy.

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